Many people face daily bank transfer limits and we are working to improve how we manage this process better in the future.

If you are using our Instant Access or Fixed Notice accounts, you can easily top up your chosen product within your daily limit. Simply open the chosen product and press the 'add money' button. This will allow you to top up your account in line with your daily limits.

However, if you are using a Fixed Term product, you have a few options to consider.

1. You can enter the total amount in the App when you choose your product and then fund it over consecutive days. Please note that the chosen product will only fund once all the money is received. However, there is a risk that the Bank provider could pull the product during this period. (We have had instances of this happening).

2. Another option is to use your daily limit each day to open several accounts of the same product. These accounts will then mature over consecutive days. Please note that the clock on the fixed term starts ticking the day the product is funded. Once the fixed term starts, you cannot add any more funds to the account. However, there is no restriction on the number of accounts you can open in the same product (when available). This helps to minimise the risk of the Bank Provider pulling the product during this timeframe.

3. You can also send a CHAPS/BACS payment, although you may be charged for this service and it can take several days to complete.

Please keep in mind that while it can take a business day to complete a transfer, funds sent through faster payments in the morning are usually swept into the product that afternoon. Once the funds are visible in your account, you can start using them.

We hope this information has provided some clarity. Please be assured that we are constantly working to add more clarity in the app and make the process as flexible as possible for our users.

-