Can I Leave and Take My Money with Me if I'm Not Happy?
At Prosper, we understand that sometimes things don't work out as expected and you may want to leave our platform. We want to assure you that you are free to withdraw your money from the platform at any time, without any penalties or fees. However, if you have opened a cash savings account with a bank through the app, there may be conditions associated with withdrawing your funds - for example if you have chosen a fixed term account or a notice account. You should always read the product summary for your chosen cash account so that you are aware of the unique conditions that apply before you move money into it.
What About Pensions?
If you have a pension account with Prosper, you will need to transfer your pension to another provider. This is known as a pension transfer.
Don't worry, we will support you through this process and make it as quick and efficient as possible. We understand that your pension is an important part of your financial future and we want to make sure you have a smooth transition to your new provider.
No Fees to Exit
Unlike some other financial institutions, Prosper does not charge any fees for exiting our platform. We believe that you should have the freedom to manage your money as you see fit, without any additional costs.
However, please note that there may be fees associated with your chosen withdrawal method, such as bank transfer fees. These fees are not charged by Prosper and are determined by your bank or financial institution.
Conclusion
In summary, if you are not happy with Prosper for any reason, you are free to withdraw your money at any time. We will support you through the process and there are no fees or penalties for exiting our platform. Thank you for choosing Prosper and we hope to see you again in the future.
Click here to start your withdrawal process now.